Privacy Policy

Who we are

Our website address is: http://givetohelpafrica.org.

Privacy Statement

Preservation of your privacy is important to Give To Help Africa and we are committed to letting you know how we use your personal information and to making only responsible use of your data.

References to “we”, “us”, “you” or “our” in this privacy statement are references to Give To Help Africa , a charity registered in Sierra Leone, registration number: SL270319GIVET05278.

This statement relates to the various contact types associated with Give To Help Africa , including members, individual contacts of members, supporters, mentors and mentees.

1. What personal data we collect

Give To Help Africa is a charitable organisation and as a result, we collect details about you when you register as a donor, volunteer or fundraiser. In addition, we also ask for some basic personal information from you as an individual, in the following situations:

  • As the contact for events and fundraising opportunities.
  • If you sign up as a supporter of Give To Help Africa.
  • If you sign up to become a mentor or fundraiser for Give To Help Africa.

This information will include your full name, job title, email address and phone number. We also may ask for some non-personal data (e.g. how you heard about Give To Help Africa).

You are responsible for making sure you give us accurate and up to date information. If you provide information on behalf of another person, you will need to tell them how to find this privacy statement and make sure they agree to us using their information for the purposes set out in it.

In all instances where we collect the data from individuals it’s in order to deliver our charitable services. 

2. How we use your personal data

We use your personal information to manage your donor account on our customer relationship management system and/or to provide the information you have requested from us. We never share your information with third parties, unless it is necessary to deliver the service you have requested from us. Primary examples of this include, but are not limited, to:

Sharing data with our event venues for security and safety purposes, or to ensure our accessibility obligations are met.

  • Sharing data with our external event staff or volunteers, including our trainers.
  • Sharing data with your mentor if you have signed up for the mentoring programme, fundraising team or to volunteer.

We never share your information with third parties for marketing purposes without asking for specific, unambiguous consent. For example, some of our events are delivered alongside a relevant partner (e.g. local voluntary service organisations). On some occasions, we might ask you if we can share those details with the partner. This will be very clear on the event sign up form. If in any case, this consent is not received then your data will not be shared.

From time-to-time, we may use your feedback and attribute it to you (e.g. by quoting a name and organisation alongside the feedback). We take this information from the surveys you are asked to complete and we do so to talk about our services publicly or demonstrate the impact of the charity to key stakeholders e.g. funders. We never share your information without asking for specific, unambiguous consent. This will be very clear on the relevant forms you complete. If in any case, this consent is not received then your data will not be shared.

3. Donor Communications

As a donor to Give To Help Africa , you will receive regular, relevant communications from us (e.g. a monthly digest and an events bulletin). Signing up as a donor, supporter or mentor includes automatic subscription to these communication channels. From time to time, we may also contact you to ask you to engage with various campaigns we run.

You have the right to withdraw your consent from receiving our communications at any time. For more information, see section 4 below. You can unsubscribe from communication channels without affecting your donor status with Give To Help Africa.

4. Your rights to be informed

To update your data

If you wish to access or rectify personal data that has been collected (see section 1 for examples) or if you wish to receive any personal data we hold on you, please contact info@givetohelpafrica.org and we will respond to your request within one calendar month. 

To delete your data

If you wish to have your data removed entirely from our records, please contact info@givetohelpafrica.org and we will respond to your request within one calendar month.

Please note that for legal reasons we are required to keep financial/transactional records for a minimum period of six years from the end of the financial year in which the transaction was made.

To move your data

If you wish to have your data transferred from Give To Help Africa to another organisation, please contact info@givetohelpafrica.org and we will respond to your request within one calendar month.

To withdraw your consent

If you wish to withdraw your consent from receiving our email communications, this can be done by clicking ‘update your preferences’ or ‘unsubscribe’ at the bottom of an email you receive from us.

Please note that this does not apply to emails sent by the Give To Help Africa team which relate directly to the information you have requested or purchased, these emails may not have an unsubscribe function. However you can reply to these emails at any time with any concern or questions about your personal data.

To object to, or restrict data processing

If you object to the processing of your personal data, or wish to restrict the way in which it is processed by us, please contact info@givetohelpafrica.org and we will respond as soon as possible. Please note that this may affect our ability to deliver our services to you. 

5. How long we retain your data

We retain your personal data for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation, typically 6 years). In addition, personal data may be securely archived with restricted access (and other appropriate safeguards) where there is a need to continue to retain it.

Financial records, including those of event payments and refunds, will be retained for a minimum period of six years from the end of the financial year in which the booking was made in order to comply with statutory obligations. 

6. Questions or complaints

If you have questions or a complaint about the way your personal data has been processed by the Small Charities Coalition, please email info@givetohelpafrica.org and we will look in to this for you as a matter of priority.

7. Changes to our privacy statement

Updates to this privacy statement will appear on this website. This privacy statement was last updated on 01/11/2019.

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